Shipping & Delivery Policy – Elorabags

At Elorabags, every handbag is prepared with care before it makes its way to you. We understand how exciting it is to receive a handmade piece, so we do our best to keep the shipping process simple, clear, and dependable.

This Shipping & Delivery Policy applies to orders shipped within the United States.

1. Order Processing

Once your order is placed, our team begins preparing it for shipment.

• Orders are generally processed within 1–3 business days.

• Processing takes place Monday through Friday.

• Orders placed on weekends or U.S. holidays will begin processing on the next business day.

Because Elorabags specializes in handmade handbags, some orders may require additional preparation time. If your order needs extra time, we will do our best to keep you informed.

2. Shipping & Delivery Times

We currently offer standard shipping within the United States.

Estimated shipping transit time is:

5–7 business days

This means the typical total delivery timeframe is approximately:

6–10 business days, including order processing and shipping.

Please keep in mind that these are estimated delivery times rather than guaranteed delivery dates. Shipping times can occasionally be affected by carrier delays, severe weather, holidays, high order volumes, or other circumstances outside our control.

3. Shipping Cost

We are pleased to offer free standard shipping on all U.S. orders.

There is no minimum purchase requirement to qualify for free shipping.

4. Shipping Address

Your order will be shipped to the address entered during checkout.

Please double-check your:

• Name

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP code

Elorabags cannot be held responsible for delivery delays, returned packages, or other shipping problems resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as quickly as possible. We will do our best to assist you before the order is shipped.

5. Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at elorabags909@gmail.com.

We will make every reasonable effort to accommodate your request. However, once an order has entered processing or has been shipped, we may no longer be able to make changes or cancel it.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take approximately 24–48 hours to become active after the package has been handed over to the shipping carrier.

You can use the tracking number provided in your shipping confirmation to follow your package's progress.

7. Delayed or Lost Packages

While we work hard to make sure orders are shipped properly and on time, shipping carriers can occasionally experience unexpected delays.

If your package appears to be delayed or you believe it may have been lost in transit, please contact us at elorabags909@gmail.com.

We will review the available tracking information and work with the shipping carrier to help locate the package and determine the next appropriate steps.

Please understand that once a package has been handed over to the carrier, delivery timing is largely outside of our control.

8. Delivery Issues

If your package arrives damaged, please take photographs of the packaging and the handbag and contact us as soon as possible.

For damaged, defective, or incorrect items, please refer to our Return & Refund Policy for information about reporting the issue and requesting assistance.

9. Shipping Restrictions

At this time, Elorabags' standard shipping policy applies to orders delivered within the United States.

If you have a question about whether we can ship to a particular location, please contact us before placing your order.

10. Contact Us

If you have any questions about shipping, delivery, or your order, we're happy to help.

Elorabags

Address: 1023 International Blvd, Hidalgo, TX 78557, United States

Phone: +1 956 843-2471

Email: elorabags909@gmail.com

We appreciate your order and the opportunity to send a handmade Elorabags piece your way. Thank you for supporting our small business!